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61% of US Adults Use AI for Health Information, Up from 2% in 2024

A ZDNET survey reveals 61% of US adults now use AI for health information, skyrocketing from just 2% in 2024.

Published

According to ZDNET, a new survey reveals that 61% of US adults now use artificial intelligence to obtain health-related information, up dramatically from just 2% in 2024 — a more than 30-fold increase in just two years. The data signals an explosive growth in AI adoption within the health information domain.

The leap from 2% to 61% reflects a fundamental shift in consumer acceptance of AI-powered health tools. More people are turning to AI chatbots to inquire about symptoms, medication advice, and general health knowledge, with AI rapidly becoming a major channel for public health information.

However, the trend has also raised concerns among healthcare professionals. AI-generated health information may contain inaccuracies or outdated content, and average users may struggle to assess the reliability of such information. Experts advise users to maintain critical thinking when consuming AI-generated health advice and to consult licensed medical professionals for specific healthcare decisions.

Why it matters

AI is rapidly becoming the primary channel for Americans seeking health information, profoundly reshaping health communication patterns and public health education.

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