Maverick Payments integrates Findustry AI agent to automate chargeback rebuttals

Payment processor Maverick Payments has integrated Findustry's AI agent into its operations to automate chargeback rebuttals, according to PYMNTS.

The integration brings an AI agent into the merchant dispute process: when a cardholder contests a transaction, merchants must submit evidence to rebut the chargeback, and Findustry's agent now automates much of that work.

Chargeback rebuttals are among the most labor-intensive parts of payments operations, requiring evidence collection, rule matching, and strict deadlines, so automation demand has long been building.

For Maverick Payments, the move promises merchants faster dispute responses and lower operational burden, and it adds a concrete example of agents deployed inside payment operations.

Why it matters: AI agents are moving from general-purpose chat into specific business workflows like payments and risk, and these tool-style deployments are a useful gauge of agentic AI's commercial progress.

Watch next for how the automated rebuttals perform on approval rates and turnaround times in real disputes, and whether Findustry can replicate the capability at more payment firms.