Defensibility comes before speed
AI can reduce document review cost, summarize evidence, cluster issues, and surface responsive material faster. But legal buyers need more than speed. They need repeatable protocols, explainability, privilege safeguards, audit trails, quality control, and attorney sign-off.
- Require source citations and reviewable reasoning for generated summaries or classifications.
- Separate AI suggestions from attorney-approved coding decisions.
- Test privilege, confidentiality, protective order, and export workflows before using AI on sensitive matters.