AI tools made SaaS sprawl worse
Employees now adopt AI apps, browser extensions, coding tools, note takers, transcription tools, image generators, and model APIs outside normal procurement. SaaS management needs to discover both classic apps and AI consumption.
- Use SSO, expense, browser, endpoint, network, and integration data to discover apps.
- Separate approved AI tools, tolerated tools, blocked tools, and tools requiring security review.
- Track AI spend by user, team, model, workspace, and business owner where possible.