Realtime AI News
RingCentral builds an AI-native way of working with ChatGPT Work and Codex
OpenAI published a customer story showing how RingCentral uses ChatGPT Work and Codex to accelerate AI product development and centralize operational intelligence across engineering and operations. The case study illustrates how enterprise AI tools are moving from experiments into day-to-day workflows.
On August 12, OpenAI published a customer story describing how RingCentral, the unified communications provider, is building an AI-native way of working.
According to the case study, RingCentral uses ChatGPT Work and Codex to accelerate AI product development and centralize operational intelligence across engineering and operations. RingCentral is not only embedding AI into its products; it is also using AI tools to reshape how it builds and runs software.
The combination spans development and operations: Codex supports AI product development, while ChatGPT Work brings AI into the day-to-day collaboration of engineering and operations teams.
For OpenAI, the story is evidence that enterprise tools like ChatGPT Work and Codex are finding real traction beyond pilot projects. It shows how AI is threading through an entire company's development and operations chain rather than sitting in isolated experiments.
Why it matters: RingCentral is a well-known name in unified communications with a large enterprise customer base, so its adoption path offers a reference point for similar organizations and underscores the shift of AI tools from novelty to daily practice.
What to watch next: whether this tooling combination spreads to more enterprises, how AI-native workflows translate into measurable product velocity, and what RingCentral ships next in its own AI product line.
Why it matters
RingCentral's case shows ChatGPT Work and Codex moving beyond single-point tools into full engineering and operations workflows, offering a reference model for enterprise AI adoption.
Nearby Updates
All08/12, 08:25
Naver Cloud Adds Three AI Features to Naver Works: AI Search, Document Collaboration and Agent Building
Naver Cloud has released three new AI features for its Naver Works enterprise suite, covering AI search, document collaboration and agent building. The update embeds generative AI directly into everyday office workflows, accelerating Naver Cloud's product push in the enterprise AI market.
08/12, 07:23
'Author: OpenAI' metadata contradicts Missouri lawmakers' denials about who wrote their AI playbook
A KSDK report says document metadata listing 'Author: OpenAI' contradicts Missouri lawmakers' denials about who wrote their AI playbook. The dispute raises fresh questions about AI's role in drafting public policy documents.
08/12, 08:38
NVIDIA Partners with Apollo, BlackRock and Others to Unlock $500B+ for AI Infrastructure
NVIDIA announced partnerships with Apollo, BlackRock, Blackstone, Brookfield, Goldman Sachs and KKR to establish independent financing platforms designed to mobilize more than $500 billion in third-party capital for AI infrastructure. NVIDIA called the move a major milestone that positions AI factory compute as an investable asset class.
08/12, 09:00
Meta open-sources an AI agent that runs on a single laptop GPU
Meta has open-sourced an AI agent that can run on a single laptop GPU, according to a report circulated via Google News. The release dramatically lowers the hardware bar for running AI agents locally, though the report gives few technical details.