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Google Tests Letting Gemini Call Businesses for You

Google is testing a feature that lets its Gemini assistant place phone calls to businesses on a user's behalf. The company says the capability will be available first to Pixel 11 owners in the United States who pay for a Gemini subscription.

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谷歌测试让 Gemini 代打电话,Pixel 11 美国订阅用户先行
Image source: search.google

Google is testing a feature that lets its Gemini assistant place phone calls to businesses on a user's behalf, TechCrunch reported on September 24.

According to Google, the AI-calling capability will be available first to Pixel 11 owners in the United States who pay for a Gemini subscription, a deliberately narrow starting group.

The move pushes Gemini beyond answering questions and into acting for the user. Phone calls are one of the hardest tasks to automate, requiring real-time speech, handling interruptions, and accurately conveying a user's intent to a human on the other end of the line.

Limiting the test to one device, one market, and paying subscribers lets Google validate call quality, error rates, and user acceptance in a controlled setting before deciding whether to widen access.

The open questions are about consent and privacy. When an AI agent calls a business on someone's behalf, the rules for identity, contact data, and call content have to be settled first.

For now, Google has only described a first round of testing for U.S. Pixel 11 subscribers. TechCrunch framed the capability as a test rather than a full launch, and no timeline for broader availability has been given.

Why it matters

If the test goes well, assistants move from answering questions to completing errands, and calls and customer service become the next area automation reaches.

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